A team has had issues with behavior on an ongoing project, which is causing conflicts. As a result, the team is losing momentum and falling behind in its sprints. How should the project manager handle this situation?
A.
Engage a counselor to reconcile the situation between the team members affected.
B.
Control backlog assignments and reduce direct communications between team members.
C.
Revisit the ground rules and team communication protocols, and discuss what is happening.
D.
Require team members experiencing the conflicts to take a day off from work.
Revisiting the ground rules and team communication protocols can help the team to identify the root causes of the conflicts and find ways to address them. The project manager can facilitate a discussion among team members to encourage them to express their concerns and opinions in a respectful and constructive way. By doing so, the team can work together to find solutions to the issues and regain their momentum to complete their sprints.
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