Exam PMP topic 1 question 750 discussion

In this situation, the project manager should refer the stakeholder to the statement of work (SOW), which outlines the agreed-upon deliverables, scope, and specifications of the project. If the additional requirements are outside the scope defined in the SOW, the project manager should communicate this and explain that implementing these requirements would require a change in scope, which may impact cost and schedule. It's important to manage stakeholder expectations and follow the established project documentation and processes for handling scope changes. If there is a need for adjustments, it should be done through a formal change control process.

D. Refer the stakeholder to the delivery specifications in the statement of work (SOW)

When a customer stakeholder demands requirements that are out of scope and not part of the agreed-upon project scope, it is essential to refer back to the statement of work (SOW) or the contract that outlines the scope and deliverables agreed upon during the sales process. The SOW serves as a legally binding document that defines the project's scope, objectives, and deliverables.

D. Refer the stakeholder to the delivery specifications in the statement of work (SOW).

depending on whether this is a more agile or predictive approach, it can be A or D since the customer stakeholder can have more or less of an impact.

should be D