Exam PMP topic 1 question 763 discussion

Actual exam question from PMI's PMP

Question #: 763
Topic #: 1

A project manager has received feedback from stakeholders regarding poor communication about project progress. Weekly status reports were provided to the project management office (PMO), and the standard communications management plan was followed.

What should the project manager do?

A. Create a change request for implementing an online collaboration tool.
B. Distribute hard copies of status reports and confirm that messages were read.
C. Perform a root cause analysis (RCA) of the existing communication approach.
D. Ensure that all of the complaining stakeholders are on the distribution list.

Show Suggested Answer

Suggested Answer: C 🗳️

by fulcrum501 at May 15, 2023, 9:54 p.m.

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psvexam

1 year ago

Ans D Question states everything is going right regarding communication approach. But some stakeholders are complaining that they are not getting the reports. So make sure they are in the stakeholder list. So answer is D

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victory108

1 year, 2 months ago

Selected Answer: C

C. Perform a root cause analysis (RCA) of the existing communication approach

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fulcrum501

1 year, 7 months ago

Selected Answer: C

Should identify the problem with the communication since there are multiple requests, and should not treat stakeholders as annoying.

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