Exam PMP topic 1 question 568 discussion

Actual exam question from PMI's PMP

Question #: 568
Topic #: 1

A project manager for a large multiyear industrial project has a project with diversified stakeholders from various geographical areas. Recently, the project manager encountered an issue with stakeholder engagement.
Which two tools should the project manager use to determine the underlying reason for why engagement is not having the planned effect? (Choose two.)

A. Five whys
B. Communications management plan
C. Ishikawa diagrams
D. Issue log
E. Open-space meetings

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Suggested Answer: AC 🗳️

by cyberf at May 26, 2023, 4:18 p.m.

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cwilson91

Highly Voted 1 year, 11 months ago

From chatgpt: "A. Five whys: The Five Whys is a problem-solving technique that involves repeatedly asking "why" to dig deeper into the root cause of a problem. By asking "why" multiple times, the project manager can uncover the underlying factors contributing to the issue with stakeholder engagement. C. Ishikawa diagrams: Also known as fishbone or cause-and-effect diagrams, Ishikawa diagrams help identify the potential causes of a problem by visualizing the various factors that may be contributing to it. The project manager can use this tool to analyze the different categories of factors that could be impacting stakeholder engagement, such as communication, resources, processes, or cultural differences."

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