Exam PMP topic 1 question 778 discussion

Identifying the root cause of the problem: Understanding whether it's a design flaw, coding error, integration issue, or other factor is crucial for determining the best course of action. Brainstorming potential solutions: The team's combined expertise can lead to creative solutions for fixing the performance issues and getting the deliverables back on track. Developing an action plan: Once the root cause is identified and potential solutions are explored, the team can collaborate on a specific plan to address the issues and meet the performance requirements.

This action emphasizes collaboration within the project team to identify and address the performance issues faced by the deliverables. Engaging the project team enables a focused effort to understand the root cause of the problem, discuss potential solutions, and implement corrective actions.

While option C, which suggests reporting issues to key stakeholders and discussing follow-up actions, is a valid step in project management, it's not necessarily the immediate first action in this context. Before escalating to stakeholders, it's crucial for the project manager to understand the depth, cause, and potential solutions to the problem. Engaging the project team first, as suggested in option A, allows the project manager to have a comprehensive understanding of the issues at hand. Once informed, the project manager can then communicate more effectively with stakeholders, providing them with both the problem and potential solutions. Reporting to stakeholders without a clear understanding might lead to unnecessary panic, miscommunication, or the development of solutions that aren't grounded in the technical realities of the project.

C. Report issues to key stakeholders and discuss follow up actions

C. Report issues to key stakeholders and discuss follow-up actions. When deliverables do not meet specific performance requirements, it's important for the project manager to promptly report these issues to key stakeholders. This includes notifying relevant parties about the performance shortcomings and discussing potential corrective actions or mitigation plans. It's crucial to engage stakeholders in addressing these issues to ensure that appropriate actions are taken to bring the deliverables back in line with the required performance standards. While discussing the issues with the project team (Option A) is important for addressing the technical aspects, involving stakeholders (Option C) ensures that broader organizational considerations are taken into account.

My assumption is the answer is not B, because we've already confirmed that the requirements weren't met. Next step would be to work with the team to fix the issues. A.