During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?
Correct Answer: B. Review the quality management plan
The quality management plan will help the project manager confirm the labeling requirements and determine why they were not met. This is the first step to resolving the issue and ensuring compliance.
If an identified risk materializes (such as the regulatory labels being missed), the risk response plan within the risk management plan should already outline the actions to be taken. This includes the immediate steps to address the issue, who is responsible, and any budget or schedule implications.
Therefore, while reviewing the quality management plan is necessary to address the immediate quality lapse, reviewing the risk management plan is equally important because it should contain the predetermined risk responses for such scenarios. If a response strategy is already documented for this specific risk in the risk management plan, the project manager should follow that prescribed response.
This course of action aligns with the PMBOK 7th Edition’s emphasis on a dynamic and adaptive project management approach, where planning and execution are responsive to changes and new information. The project manager should utilize the risk management plan to execute the appropriate response actions swiftly and effectively.
I get it now. Answer is B.
In a situation where production is stopped due to missing regulatory labels during an inspection, the project manager should review the quality management plan (option B). The quality management plan outlines the processes and procedures for ensuring that the project meets its quality requirements, including compliance with regulations.
By reviewing the quality management plan, the project manager can identify any gaps or deficiencies in the current processes related to regulatory compliance. This will help in understanding what went wrong, why the regulatory labels were missing, and how to address the issue to resume production in compliance with regulations.
QCP includes procedures describing how to deal with non-conformance issues
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