Exam PMI-ACP topic 1 question 229 discussion

Actual exam question from PMI's PMI-ACP

Question #: 229
Topic #: 1

During the fourth sprint retrospective for an IT project, the team members develop a series of actions to improve problem solving in the next sprint. However, many team members are concerned that these actions will not be implemented, since there was no follow-up from the last retrospective meeting.

What should the scrum master do to improve team commitment to the recommendations from the retrospective meeting?

A. Lead the team and help them to constantly improve the processes in the project.
B. Be aggressive when working with the team to identify the root cause of the problems.
C. Ensure each team member follows through all the improvement actions.
D. Perform as a servant leader and let the team resolve the impediments of the project themselves.

Show Suggested Answer

Suggested Answer: A 🗳️

by 3conchiim at July 31, 2023, 2:49 a.m.

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thewalker

10 months ago

Selected Answer: D

Empowerment: By acting as a servant leader, the Scrum Master empowers the team to take responsibility for implementing the improvement actions. Self-Organization: This approach encourages the team to self-organize and find solutions to their problems, which is a core principle of Agile. Accountability: Allowing the team to resolve impediments themselves fosters a sense of accountability and ownership over the process improvements. Support: The Scrum Master can provide support and guidance as needed, but the primary responsibility for follow-through lies with the team. Continuous Improvement: This method promotes a culture of continuous improvement, where the team is constantly looking for ways to enhance their processes and performance.

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thewalker

10 months ago

Option A: Lead the team and help them to constantly improve the processes in the project Over-Dependence: This approach might lead to over-dependence on the Scrum Master, reducing the team's ability to self-organize and take ownership of improvements. Limited Empowerment: It does not fully empower the team to take responsibility for their own processes and improvements. Option B: Be aggressive when working with the team to identify the root cause of the problems Negative Impact: Aggressiveness can create a negative atmosphere, reducing team morale and collaboration. Counterproductive: It is counterproductive to the principles of servant leadership and can hinder open communication and trust within the team.

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thewalker

10 months ago

Option C: Ensure each team member follows through all the improvement actions Micromanagement: This approach can lead to micromanagement, which is contrary to Agile principles of self-organization and empowerment. Reduced Ownership: It reduces the sense of ownership and accountability among team members, as they might rely on the Scrum Master to enforce follow-through.

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LucyPMI

1 year, 10 months ago

I think it should be A. D - The tem already cannot solve their impediments themselves. C - Is it necessary to follow "all" improvement actions? It depends what actions they are, and how much they can improve.

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Petrevski

1 year, 10 months ago

Selected Answer: D

The SM is a facilitator - he helps the team as a servant leader, showing how should the team behave in order to resolve these kinds of impediments (as described) by themselves (since these impediments are not show stoppers - the team knows how to solve them, but there is lack of initiative). Thus the most logical option is D. It includes A and includes C (B is not an option at all).

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Petrevski

1 year, 9 months ago

Change to C.

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3conchiim

1 year, 11 months ago

Selected Answer: C

I think the first thing SM need to do is ensure that team follow to what the commit in last sprint! -> C

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