Exam PMP topic 1 question 465 discussion

because the PM needs to know the managers' point of view

Option D can indeed be a more relevant approach in this scenario because it directly addresses the conflicting requirements by asking the managers to justify their needs. By understanding the rationale behind each requirement, the project manager can better assess their importance and weigh the costs and benefits of each option. This strategy not only helps clarify the significance of the requirements but also fosters an environment where both managers feel heard. It encourages collaboration and can lead to a more informed decision about which requirement to prioritize or how to potentially integrate them. In this context, pursuing Option D to explore the reasoning behind the requirements may lead to a clearer path forward than simply searching for a solution without fully understanding each manager's perspective.

C. Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable.

Two functional managers disagree on key features of one deliverable during the planning of a project. The project manager discovers that each manager included requirements that contradict each other. The functional managers do not want to meet with each other to find a solution. This situation has been escalated to the sponsor who requests a meeting with them. What strategy should the project manager use to resolve this conflict in the meeting? A. Explain to the managers that the contradicting requirements are being considered for implementation in the project B. Explain to the managers that only one of the two requirements can be implemented, and submit a change request C. Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable D. Request that the managers explain why each requirement must be implemented and decide by considering the cost and benefits

This approach involves fostering communication and collaboration between the managers to reach a consensus that aligns with the project goals and objectives. It's important to facilitate a discussion where both managers can express their perspectives and concerns while seeking common ground and compromise. This strategy promotes a constructive approach to conflict resolution and helps to ensure that the project moves forward with a clear and agreed-upon direction for the deliverable.

Its D. Let them update on the benefits/drawbacks if the feature is not implemented and decide based on cost benefit analysis.

C. Ensure that both managers understand the requirements and search for a solution that best satisfies this deliverable