A project team has been formed, and the tasks have been assigned to each team member. All team members have agreed to follow a hybrid project approach.
What should the project manager do to ensure the team performs as an organized unit?
A.
Call a team meeting to discuss team members’ strengths and weaknesses.
B.
Advise the team to adjust their work habits and behaviors to allow for better conflict resolution.
C.
Establish rules and regulations for team members with consequences if the goals are not reached.
D.
Establish team behavior and develop an understanding of how to work together.
To ensure that the team performs as an organized unit, it's important to establish team behavior and foster an understanding of how team members will work together. This involves setting expectations, defining roles and responsibilities, and promoting effective communication and collaboration. Establishing a shared understanding of the team's working norms, values, and behaviors helps create a cohesive and high-performing team.
Ground rules, or rules of engagement, are typically discussed and agreed to early during the formation of a team. The rules should be reviewed periodically and renegotiated whenever someone new joins the team. The rules should also be reviewed if the team isn’t functioning well. Consider posting these rules or guidance in a shared location, or post them in chat before a videoconference.
When teams are forming, they often neglect to set ground rules. People make assumptions and inevitably other people do not meet them. Healthier groups might tweak a few assumed rules. More dysfunctional teams might surprise you by suggesting rules that seem obvious, such as members will not publicly bad-mouth other team members.
This option emphasizes proactive relationship building and establishing a healthy team dynamic. By:
Facilitating team-building activities: Organize workshops, icebreakers, or informal gatherings to allow team members to get to know each other beyond their work roles, fostering trust and open communication.
Defining collaboration guidelines: Discuss and agree on preferred communication channels, response times, decision-making processes, and conflict resolution strategies.
Setting shared goals and expectations: Ensure everyone understands the project objectives, individual responsibilities, and how their work contributes to the overall success.
C. Establishing rules and regulations: Implementing a strict, rule-based environment might stifle creativity, collaboration, and team morale, potentially hindering performance and open communication
To ensure that the project team performs as an organized unit, the project manager should:
D. Establish team behavior and develop an understanding of how to work together.
This involves creating a clear team charter or establishing team norms and guidelines that define how team members will collaborate, communicate, and resolve conflicts. It sets expectations for behavior, roles, responsibilities, and how the team will work together to achieve project goals. By developing a shared understanding of how the team operates, it helps in building a cohesive and organized project team.
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