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Exam PMP topic 1 question 782 discussion

Actual exam question from PMI's PMP
Question #: 782
Topic #: 1
[All PMP Questions]

A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder in order to provide necessary resources. However, the stakeholder is refusing to get involved because the stakeholder thinks that there is no benefit in using the project deliverable.

What should the project manager do to resolve this?

  • A. Consider the stakeholder as a risk and evaluate possible solutions with the project team.
  • B. Escalate to the project sponsor due to the political nature of the issue.
  • C. Improve communication with the stakeholder to obtain their assistance in the future.
  • D. Meet with the stakeholder to discuss the impact of the deliverable.
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Suggested Answer: D 🗳️
by victory108 at Oct. 8, 2023, 4:41 p.m.

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chlaithem
1 year ago
Selected Answer: D
Open communication: A direct conversation allows the project manager to understand the stakeholder's reasoning for refusing involvement. Addressing concerns directly through respectful and open communication is often more effective than assumptions or escalation. Clarifying potential benefits: By engaging with the stakeholder, the project manager can explain the broader impact of the project deliverable and its potential benefits beyond the stakeholder's immediate purview. This could involve demonstrating how the deliverable aligns with the organization's strategic goals or could benefit other departments and initiatives. Collaborative solutions: The conversation might reveal alternative solutions or modifications to the deliverable that could address the stakeholder's concerns and encourage their participation. This collaborative approach fosters ownership and increases the chances of securing the necessary resources.
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victory108
1 year, 3 months ago
Selected Answer: D
D. Meet with the stakeholder to discuss the impact of the deliverable
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