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Exam PMP topic 1 question 829 discussion

Actual exam question from PMI's PMP
Question #: 829
Topic #: 1
[All PMP Questions]

A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project.

What should the project manager do to alleviate the stakeholders’ concerns?

  • A. Schedule a kick-off session to explain the problems of the project and gain approval and support.
  • B. Demonstrate the performance indexes and recommend corrective actions to the stakeholders.
  • C. Send communications for clarification so there is a full understanding about the situation.
  • D. Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders.
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Suggested Answer: B 🗳️

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kkkyyyy
2 months, 2 weeks ago
Selected Answer: C
C. Send communications for clarification so there is a full understanding about the situation. This is the best choice because: Stakeholders are already aware of the problem but are concerned—this suggests a need for clear, transparent, and proactive communication. PMBOK emphasizes that effective stakeholder communication is critical during project issues or crises. It helps build trust, reduce uncertainty, and maintain engagement. Clarification ensures that everyone understands the real scope and impact of the issue, reducing assumptions or misinformation.
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Only12go
9 months, 3 weeks ago
Selected Answer: B
To alleviate the stakeholders' concerns in a situation where the project is behind schedule and over budget, the project manager should: B. Demonstrate the performance indexes and recommend corrective actions to the stakeholders. This approach involves presenting objective performance data, such as key performance indicators (KPIs) and metrics, to the stakeholders. By showing them the current state of the project and recommending specific corrective actions, the project manager can provide transparency and clarity about the project's status and the steps being taken to address the issues. This can help build trust and confidence among stakeholders and reassure them that the project is being actively managed to get back on track.
upvoted 1 times
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victory108
10 months ago
Selected Answer: B
B. Demonstrate the performance indexes and recommend corrective actions to the stakeholders
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