Exam PMP topic 1 question 821 discussion

Dears, the correct answer is C Set team performance goals and explain how the team receives the same performance scores, not B. Answer B Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined is wrong. And here is the explanation why, according to 2024's exam preparation info (taken from the knowledgemap.pm; Question #2969; Project Monitoring & Controlling Exam): - Option B can help provide clarity on the evaluation criteria but may not fully address the frustration expressed by the team member or prevent it from occurring in the future. - In this scenario, the team member expressed frustration at not having better information included in the annual performance review. By setting team performance goals and explaining how the team receives their performance scores, the project manager can establish clarity and transparency in the evaluation process. This approach ensures that team members understand the criteria and expectations for performance assessment, reducing the likelihood of surprises or frustrations during performance reviews.

- Therefore, option C is the most appropriate choice as it focuses on setting clear team performance goals and explaining how the team receives their performance scores, promoting transparency and fairness in the evaluation process.

To prevent frustration and ensure clarity, the project manager should review the key performance indicators (KPIs) with the team member. By discussing how the KPIs are determined and providing specific examples of areas where improvement is needed, the project manager can offer actionable feedback. This helps the team member understand the expectations and areas for improvement, leading to more informed and constructive performance reviews. Additionally, open communication about performance expectations fosters a clearer understanding between the project manager and the team member.

B. Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined