Exam CAPM topic 1 question 263 discussion

Why not the others? A. This refers to external failure costs (issues found by the customer), not prevention. B. This describes appraisal costs, which are for inspecting and testing, not preventing. D. This is related to internal failure costs, when the project team finds defects before delivery. Thus, C best aligns with the role of planning prevention costs in delivering quality outcomes.

C. It accounts for costs used to avoid poor quality in the product or service Planning for prevention costs involves allocating resources and efforts to activities and processes that are aimed at avoiding poor quality in the product or service. This proactive approach focuses on identifying and preventing defects and issues before they occur. By investing in prevention, a project or organization can ensure that the product or service meets or exceeds stakeholder needs and expectations while providing the required performance and reliability. Option C is the correct choice because it accurately describes how planning for prevention costs helps in meeting stakeholder needs and expectations by avoiding quality problems and ensuring that the product or service is of high quality from the outset.