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Exam PgMP topic 1 question 445 discussion

Actual exam question from PMI's PgMP
Question #: 445
Topic #: 1
[All PgMP Questions]

In a transformational program, all projects are on track and delivering their objectives. However, stakeholders are hesitant to take on the new processes because performance in the current environment may not be representative of actual performance. Stakeholders fear that the program will fail to provide the service required.
To assure positive performance in the current environment, the program manager should do which of the following?

  • A. Ensure the new processes will perform better than the current processes.
  • B. Ask the program steering committee to endorse the new processes and current program schedule and deliverables.
  • C. Meet with stakeholders to ensure they understand that the expectations for the new processes are superior to the current processes.
  • D. Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered.
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Suggested Answer: D 🗳️

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happykaur
1 year ago
In this scenario, to assure positive performance in the current environment and address stakeholders' hesitancy, the program manager should: D. **Discuss concerns with stakeholders and mitigate them by changing the processes that will be delivered.** This option involves direct engagement with the stakeholders to understand their specific concerns and reservations about the new processes. By discussing these concerns, the program manager can identify and implement necessary changes or adjustments in the processes to address these issues. This approach not only helps in mitigating fears but also ensures that the new processes are more aligned with stakeholder needs and expectations.
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hanyulin
1 year, 1 month ago
Selected Answer: D
D is the answer.
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