Exam PgMP topic 1 question 351 discussion

Actual exam question from PMI's PgMP

Question #: 351
Topic #: 1

A company CEO meets with key customers to learn how they can be better served. After discovering that some executive team members disagree with each other, the CEO asks the program management office (PMO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.
What should the program manager do to establish and successfully manage the program's direction?

A. Create a program strategy to obtain the required funding from the portfolio decision team
B. Develop and foster relationships with stakeholders to improve communication
C. Conduct stakeholder interviews to address their concerns and expectations
D. Identify a list of projects, and then assign them suitable project managers

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Suggested Answer: C 🗳️

by tungdt at July 10, 2024, 3:18 a.m.

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tungdt

10 months, 2 weeks ago

C is correct To establish and successfully manage the program's direction, the program manager should ensure that stakeholder concerns and expectations are properly understood and addressed. This will help in aligning the program with the strategic goals of the company and ensure stakeholder buy-in. Therefore, the most appropriate action is: Conduct stakeholder interviews to address their concerns and expectations. Conducting stakeholder interviews will provide valuable insights into their needs and expectations, enabling the program manager to align the program's direction with the strategic importance and long-term goals of the company.

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