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Exam PMP topic 1 question 1333 discussion

Actual exam question from PMI's PMP
Question #: 1333
Topic #: 1
[All PMP Questions]

A project team working on a hybrid project is struggling to achieve customer satisfaction. The team states that the customer keeps changing their priorities. Meanwhile, the customer argues that the project team does not understand their needs.

What should the project manager do?

  • A. Meet with the customer and the project team to understand the problem.
  • B. Hire an external organization to audit the project and deliverables.
  • C. Ask the product owner to explain the customer needs to the project team.
  • D. Escalate to the project sponsor and request immediate intervention.
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Suggested Answer: A 🗳️
by FlakyO at July 16, 2024, 11:22 p.m.

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andrologin
3 months ago
Selected Answer: A
PM needs to meet both parties for agreeable conflict resolution
upvoted 1 times
...
victory108
7 months, 1 week ago
Selected Answer: A
A. Meet with the customer and the project team to understand the problem
upvoted 1 times
...
FlakyO
10 months ago
Meet with the customer and the project team to understand the problem.
upvoted 1 times
...
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C (25%)
B (20%)
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