Exam PMP topic 1 question 1325 discussion

I would first enter the issue to the issue log before attempting to address it

In this situation, the project manager should guide the team to address the stakeholder's complaints in a coordinated and constructive manner. Setting up a team meeting provides an opportunity for the developers to discuss the complaints, understand the context, and collaboratively decide on an appropriate response. This approach ensures that the response is consistent, addresses the root issues, and allows everyone to be on the same page before communicating with the stakeholder.

When a key stakeholder raises complaints, it is crucial to understand the underlying issues causing the dissatisfaction. Root Cause Analysis (RCA) is a technique used to identify the primary causes of problems, ensuring that corrective actions address the actual issue and prevent recurrence.

D. Set up a team meeting to discuss a response