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Exam PMP topic 1 question 1338 discussion

Actual exam question from PMI's PMP
Question #: 1338
Topic #: 1
[All PMP Questions]

A project involves exporting 150 packages to the customer. However, only 30 packages have been cleared by the customer for shipment. The logistics manager provided details to the customer 2 weeks ago and set up a weekly conference call to effectively communicate with them, but the customer has not been participating in the calls.

How should the project manager handle this situation?

  • A. Request a change in the contract to include the shipment in the project management plan.
  • B. Find the root cause of the issue and discuss the customer's current engagement.
  • C. Inform the customer that subsequent packages cannot be manufactured.
  • D. Request a delivery date extension from the customer.
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Suggested Answer: B 🗳️
by victory108 at Oct. 10, 2024, 3:20 a.m.

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victory108
6 months, 3 weeks ago
Selected Answer: B
B. Find the root cause of the issue and discuss the customer's current engagement
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