A key stakeholder has left the project management team. The team now has a new key stakeholder who is requesting project reports from team members out of sequence.
What should the project manager do first?
A.
Allow team members to share project status reports.
B.
Engage with the new stakeholder.
C.
Extend an iteration review invite to the new stakeholder.
When a new key stakeholder joins the project and begins making requests outside of the established communication protocols, the first step for the project manager is to:
✅ Engage with the new stakeholder
Understand their role, expectations, and communication needs
Align them with the project’s communication plan
Clarify boundaries and processes to maintain team workflow and prevent disruption
This ensures the stakeholder is appropriately integrated and reduces confusion or friction with the team.
Why the other options are not the best first step:
A. Allow team members to share project status reports
➤ This risks miscommunication or bypassing established protocols. Stakeholder communication should be centralized and strategic, not ad hoc.
C. Extend an iteration review invite to the new stakeholder
➤ While inclusion is important, it should be done after engagement and understanding their interest and impact on the project.
D. Perform qualitative risk analysis
➤ A valid step if the stakeholder presents uncertainty, but it’s not the first step. You need to engage with them first to understand what risks they may introduce.
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