A mature agile team welcomes a new member. Due to poor experiences with a previous team, the new member is reluctant to communicate. What should be the agile project leader do?
A.
Bring up the new member's impediments at the next meeting to demonstrate team support of input
B.
Assure the new member that inputs on impediments are valued, and demonstrate this at the next meeting
C.
Have a senior leader work with the new member to avoid a negative impact on team productivity
D.
Privately work with the new member to address any impediments
B - Correct - The main issue here is reluctance to communicate. The agile project leader also assumes the role of the servant leader.
From PMI’s Agile Practice Guide, Page 35 & 123:
“4.2.1.1 SERVANT LEADERS FACILITATE
...
Additionally, a facilitator encourages collaboration through interactive meetings, informal dialog, and knowledge sharing. Servant leaders do this by becoming impartial bridge-builders and coaches, rather than by making decisions for which others should be responsible.”
“Agile creates a culture of transparency: people show and share their work throughout development. This sharing of interim deliverables and being open and honest about successes, failures, and current state is transparency. Transparency requires courage.”
A. Bringing up the new member's impediments: This risks drawing unwanted attention to their reluctance and further discourages open communication.
C. Senior leader involvement: While mentorship can be beneficial, it might overwhelm the new member at this early stage, especially if they haven't yet built trust with the project leader.
D. Private meeting only: While helpful for understanding the new member's past experiences, relying solely on private conversations might not guarantee their engagement during meetings, which is crucial for fostering team collaboration and addressing potential impediments
The main point here is that this impediment is not a new one, but it exists and has a history (with the previous team). Therefore, it is known that the pointed member is behaving wrongly due to the poor experience with the previous team = meaning they already know the issue.
Thus, in this case, option D is a better option (in my opinion).
I think of 'B'. As the option (B. Assure the new member that inputs on impediments are valued, and demonstrate this at the next meeting) is in itself a private discussion with team member. so I think this includes option 'D' as well.
Hey Balaraju,I was planning on giving this exam in a week. Are the questions here still valid and how many questions do come in the actual exam from here?
B. Assure the new member that inputs on impediments are valued, and demonstrate this at the next meeting.
In an agile environment, communication is a key factor for success, and it's essential to ensure that every team member is comfortable expressing their thoughts and ideas. The new member's reluctance to communicate may hinder the team's productivity, so it's important to address it. The agile project leader should try to reassure the new member that their inputs on impediments are valued, and demonstrate this at the next meeting. This will help the new member feel more comfortable and may encourage them to communicate more effectively in the future.
D - correct. First privately address the impediments, otherwise cannot "open" the new member - it is new, and already is reluctant to communicate (don't know why exactly).
B - would be correct, but as a second step.
The best answer is option B. The agile project leader should assure the new member that inputs on impediments are valued, and demonstrate this at the next meeting.
Explanation:
In an agile team, communication is key to success. If a new member is reluctant to communicate due to poor experiences with a previous team, it is important for the agile project leader to address this issue. Option B is the best answer because it shows empathy towards the new member's concerns and assures them that their inputs are valued. This will help build trust and encourage the new member to communicate with the team.
Option A is not the best answer because bringing up the new member's impediments at the next meeting may put unnecessary pressure on them and make them feel uncomfortable.
Option C may not be necessary if the issue can be resolved by simply assuring the new member that their inputs are valued.
Option D may be a good option, but it should not be done in private as it may create a sense of isolation for the new member. It would be better to address their concerns in a team setting where everyone can contribute to finding a solution.
I agree with people who suggest it's B because they believe in Agile requires transparency, however, Agile also clearly states the importance of respect in a team. This is I believe the first thing to do would be to address any impediment privately with the new team member then the second step would be to encourage team communication.
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