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Exam CAPM topic 1 question 488 discussion

Actual exam question from PMI's CAPM
Question #: 488
Topic #: 1
[All CAPM Questions]

A practitioner interviewed a sample of users and has captured their experiences using the system. What business tool should the practitioner use to capture the solution value and benefits?

  • A. Event list
  • B. Product box
  • C. Use case
  • D. User story
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Suggested Answer: D 🗳️
by JesseChou_123 at July 5, 2025, 6:15 p.m.

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JesseChou_123
1 month, 1 week ago
Selected Answer: D
Why the other options are less suitable: A. Event list Lists business events but does not capture user value or benefits directly. B. Product box A creative brainstorming tool to envision product benefits but not a direct way to document user experiences. C. Use case Describes detailed interactions and system behavior, focusing on functional requirements rather than directly capturing user value and benefits.
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C (25%)
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