Why the other options are incorrect:
B. Accept all the deliverables and deliver them to the customer for final acceptance
→ The project manager should not accept all deliverables without validation. They must first ensure the deliverables meet the defined acceptance criteria.
C. Conduct a joint session with the customer, change the deliverables, and then request approval
→ Changes to deliverables require a formal change control process, not just a joint session. Making changes without proper approval may violate the scope baseline.
D. Check that all change requests were implemented and release deliverables to the customer
→ While this is part of project monitoring and control, it skips the crucial validation step and assumes all deliverables are acceptable without review.
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