Why the other options are incorrect:
A. Project scope – Refers to the work required to deliver a product, service, or result with the specified features and functions (i.e., product scope).
C. Service scope – Not a standard PMI term; it’s not defined as a formal concept in the PMBOK Guide.
D. Product breakdown structure (PBS) – A tool used to decompose the product into its components; not the definition of product features and functions themselves.
Scope can refer to product scope (the features and functions that characterize a product, service, or result), or to
project scope (the work performed to deliver a product, service, or result with the specified features and functions).
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