How should a project manager plan communications for a project which has uncertain requirements?
A.
Include stakeholders in project meetings and reviews, use frequent checkpoints, and co-locate team members only.
B.
Invite customers to sprint planning and retrospective meetings, update the team quickly and on a daily basis, and use official communication channels.
C.
Adopt social networking to engage stakeholders, issue frequent and short messages, and use informal communication channels.
D.
Adopt a strong change control board process, establish focal points for main subjects, and promote formal and transparent communication.
"A" is correct for me because involves all stakeholders to the meetings and uses colocation. That ensures everyone is in line with the objectives and possible changes.
"D" uses Strong CCB, whis sounds like hard or difficult. Here we are expecting changes so we should facilitate them and reach a consensus, thats why A is better
I feel like B is the only one that works in todays environments and this sounds like an agile environment. A seems too old school with it being a must have to colocate people and seems a bit infrequent. Retrospectives in sprints are every 2 weeks and involve main stakeholders too. I am counting this one as right in my book haha
This approach focuses on establishing clear channels for managing changes through a robust change control process. Having focal points for key subjects aids in directing communications to address uncertainties effectively. Additionally, promoting formal and transparent communication helps in managing expectations and ensuring stakeholders are informed.
While options like involving stakeholders in project meetings (A), inviting customers to certain meetings (B), or using social networking for engagement (C) have their merits, in an environment with uncertain requirements, having a structured change control process and transparent formal communication channels is crucial to manage changes and keep stakeholders informed of developments and adjustments in the project.
The "only" really made this question wonky for A...That makes it sound like we don't want to attempt to have the customer in the same location either. Or maybe there's a benefit to that? I'm not sure. I would assume if requirements are uncertain we would try our best to (reasonably) have the entire team and a customer rep in the room too to provide real time, tangible feedback.
Because in AGILE it is not recommended to invite customer to RETROSPECTIVE meetings.
It disrupts teams discussions where they are focusing on learning from mistakes and improving.
My view is that it's just poorly written and should say "ensure all team members are co-located", essentially "only co-locate team members", i.e "don't allow multiple locations for team members"
This section is not available anymore. Please use the main Exam Page.CAPM Exam Questions
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
anfacer
Highly Voted 1 year, 8 months agoandy20166
Highly Voted 1 year, 1 month agoPradnyasachin
Most Recent 8 months, 1 week agoRocket20
1 year, 1 month agoszhang760
1 year, 2 months agoChymKuBoy
1 year, 2 months agoCalvinthePM
1 year, 5 months ago8a6d137
3 months, 3 weeks agolimoncello
1 year, 7 months agoMP_2022
1 year, 8 months agoanfacer
1 year, 8 months agopeacewishes
1 year, 1 month agotheplaceholder
1 year agoMoonManBlue
3 years, 10 months ago