Exam CAPM topic 1 question 197 discussion

B. Control Quality - Data Rep- Cause & Effect diagram

Why the other options are incorrect: A. Plan Quality Management ❌ This process focuses on establishing quality standards and how to achieve them, not investigating causes of actual issues. C. Risk Management ❌ Risk management involves identifying potential future events, not analyzing existing problems or defects. D. Plan Scope Management ❌ Related to defining and managing scope — not related to quality analysis tools.

B. Control Quality When you are using an Ishikawa diagram (also known as a fishbone diagram or cause-and-effect diagram) to determine the root cause of problems, you are engaged in the "Control Quality" process. The Control Quality process is part of project quality management and involves monitoring and verifying that project deliverables and work processes conform to the established quality standards. The Ishikawa diagram is a tool used in quality control to analyze and identify the root causes of defects, issues, or problems. It helps in identifying potential causes and contributors to quality-related problems, making it an effective tool within the Control Quality process for diagnosing and addressing quality issues.

A is wrong! Why does this platform keep providing incorrect answers? B should be correct.

B for sure

We are in Control Quality Process

See page 304 on 6th edition

We are not in planning phase

B Control Quality - Data Analisys - Root Cause Analisys

B. Control Quality

A. Plan Quality Management

C-Should be Manage Quality Technically-Chapter 8