A project team submits a weekly progress report to the project manager. The project manager consolidates the same report and sends a complete progress report to the stakeholders. What is this an example of?
Why the other options are incorrect:
A. Informal communication
❌ Casual or unstructured (e.g., hallway conversations, chats, or verbal updates) — not applicable here.
B. Internal communication
❌ This refers to communication within the organization or within the team. In this case, the communication also involves external stakeholders, making it broader than just internal.
D. Horizontal communication
❌ Happens between peers or departments at the same level — whereas this example involves top-down communication from PM to stakeholders.
C. Formal communication
The scenario described is an example of formal communication. Formal communication typically follows established processes and procedures within an organization for transmitting information. In this case, the project team submits a weekly progress report to the project manager as part of their regular reporting process, which is a formal communication channel. The project manager then consolidates this information and sends a complete progress report to stakeholders, which is also done through established communication channels and processes. This formal reporting ensures consistency, accuracy, and adherence to organizational standards and protocols.
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