Prior to a retrospective, discussions among team members indicate conflict. An agile practitioner wants to ensure an open and safe environment during the retrospective. What should the agile practitioner do?
A.
Review established ground rules with the team
B.
Ask team members specific questions to identify the cause
C.
Encourage the team to continue working to maintain the iteration's schedule
D.
Meet with the product owner and stakeholders to discuss the issue
A is the right answer. The meeting should be started off by laying the ground rules. This frames the conversation and sets up people to think about the conflict before it starts.
Option A.
In Agile, a retrospective is a meeting held at the end of an iteration to review the team's performance, identify areas for improvement, and plan actions for the next iteration. It is important that the retrospective is conducted in an open and safe environment where team members can freely express their thoughts and ideas.
If discussions among team members indicate conflict prior to a retrospective, the agile practitioner should review the established ground rules with the team. The ground rules are agreed-upon guidelines for communication and behavior that help to create a safe environment for open and honest feedback. The agile practitioner can remind the team about the ground rules and emphasize the importance of respecting each other's opinions and maintaining a safe and open environment during the retrospective.
In some sources asking some specific questions also help to motivate the team to participate
upvoted 2 times
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