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Exam PgMP topic 1 question 363 discussion

Actual exam question from PMI's PgMP
Question #: 363
Topic #: 1
[All PgMP Questions]

A program will generate revenue for several years after it ends. The program manager and the operations manager, who are accountable for managing the benefits after program closure, are in disagreement. The operations manager is concerned that information necessary for managing the processes and benefits after program closure will be unavailable. The program manager expresses that managing the benefits after program closure is not within the scope and must be managed through the scope management plan.
What should the program sponsor do?

  • A. Direct the operations manager to allocate a resource to the program to ensure that knowledge transfer and process development occur before closure.
  • B. Direct the operations manager to allocate the necessary resources to establish proper plans for accepting the benefits and processes after program closure.
  • C. Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.
  • D. Direct the program manager to assess the impact of this change and follow the established change management process.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

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tungdt
10 months, 2 weeks ago
C is the best correct While other options might seem relevant, they do not fully address the need for the program manager to take responsibility for ensuring the transition and sustainability of benefits, which is a critical part of successful program management. By directing the program manager to develop the necessary plans, the program sponsor ensures a proactive and comprehensive approach to benefit realization.
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happykaur
1 year, 4 months ago
Selected Answer: C
In this scenario, where there is a disagreement between the program manager and the operations manager regarding the management of benefits after program closure, the program sponsor should: C. **Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure.** This directive ensures that the responsibility for preparing for the post-closure management of benefits is clearly assigned to the program manager. It involves developing plans that facilitate the transition and ongoing management of benefits, ensuring that the operations team has the necessary information and processes in place when the program ends. This approach addresses the concern raised by the operations manager and aligns with best practices for program management, where the responsibility for setting up sustainable benefits realization extends beyond the program's closure.
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hanyulin
1 year, 5 months ago
Selected Answer: C
C is the right answer.
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[Removed]
1 year, 5 months ago
Selected Answer: C
C. Direct the program manager to develop the necessary plans to ensure benefits can be transitioned and sustained after program closure. This directive addresses the operations manager's concern about the unavailability of information necessary for managing the processes and benefits after the program ends. It is important for the program manager to ensure that the transition of benefits and processes to operations is planned and executed effectively. This includes developing plans for knowledge transfer, process documentation, and any other support needed for the operations team to manage the benefits sustainably post-program closure.
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ekk1983
1 year, 6 months ago
I prefer C
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Corners
4 years ago
I picked C. Transition plan prepared by program manager. As The part of it the acceptance procedures might be developed with operational manager engagement.
upvoted 1 times
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tsangckl
4 years, 1 month ago
It is argument on B or C. Can Project sponsor direct operation manager?!
upvoted 1 times
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