In the last year, all program phase gate reviews received excellent feedback and exceeded stakeholder expectations. Recently, the customer decides that there is no need to continue phase gate reviews. What should the program manager do next?
A.
Ask the stakeholders what they want and proceed with their recommendations.
B.
Agree with the customer and initiate change control procedures.
C.
Continue periodic gate reviews to maintain program effectiveness for benefits realization.
D.
Replace program reviews with periodic communications of the program's status.
They want to assess performance against expected outcomes
Phase-gate reviews are not a substitute to periodic performance reviews, which are used to asses performance against expected outcomes and against the need to realize and sustain program benefits into the long term.
PMI®, The Standard for Program Management, 2008, 251
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