A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives. How should the program manager demonstrate the program's progress?
A.
Define the key performance indicators (KPIs) for the program's outcome.
B.
Invite the key stakeholder to review the program charter and the program objectives.
C.
Provide additional program performance reports to the key stakeholder.
D.
Maintain the benefits register and provide it to the key stakeholder.
I picked A. The program governance function helps the program team determine if benefits achievement is occurring within the stated parameters so changes to the components or the program as a whole may be proposed when necessary. This analysis requires linking benefits to program objectives, financial expenditures (operational and capital), measurement criteria (including key performance indicators), and measurement and review points.
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