A team's technical lead believes that manual testing tasks should be conducted by junior team members below their level. The junior team members think it is unfair and refuse the tasks. What should the scrum master do?
A.
Tell the technical lead to do the testing
B.
Facilitate an open and focused team discussion that reinforces team agreements
C.
Ask the team manager to advise the technical lead that all tasks are important
D.
Encourage the team to take ownership of the delivery
Option B.
In Agile, the scrum master is responsible for facilitating team interactions and ensuring that the team follows its agreements. If a technical lead believes that certain tasks should be done by junior team members, but the juniors feel it is unfair, the scrum master should facilitate an open and focused team discussion to address the issue. The discussion should involve all team members and reinforce the team's agreements about how work is assigned and completed. It should also encourage transparency, trust, and collaboration among team members.
A. Tell the technical lead to do the testing: This bypasses the issue and doesn't address the underlying concerns of unfairness and skill development.
C. Ask the manager to advise the technical lead: While involving the manager might be necessary in extreme cases, it can sometimes undermine the scrum master's role as the team's facilitator and coach.
D. Encourage ownership: While ownership is important, simply encouraging it without addressing the specific challenge of task allocation doesn't provide enough guidance for resolving the immediate conflict.
I think D as team agreements do not mention about what junior and senior members should work on.
upvoted 1 times
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