A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions. Which two actions should the team take to engage this new team member? (Choose two.)
A.
Revisit the team's discussion on team behaviors and norms
B.
Report to the project manager about the new team member's behavior
C.
Coach the new team member to improve engagement with the team
D.
Force the new team member to participate in activities that are considered easy
E.
Facilitate an open discussion on all ideas and perspectives
A is constructive as it helps reinforce the team's values and expectations, making it clear to the new member what behaviors are encouraged. It also provides an opportunity to ensure that these norms support inclusivity and open communication. E is also correct but I would go with A and C first
The team should take the following two actions to engage the new team member:
1. **A. Revisit the team's discussion on team behaviors and norms**: This can help the new team member understand the team's expectations and how they operate. It can also provide an opportunity for the team to adjust their norms if necessary to accommodate the new member.
2. **C. Coach the new team member to improve engagement with the team**: Coaching can help the new team member feel more comfortable and confident in participating in team discussions and decisions. It can provide them with the support they need to become an active and contributing member of the team.
A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.
Which two actions should the team take to engage this new team member? (Choose two.)
A. Revisit the team's discussion on team behaviors and norms
B. Report to the project manager about the new team member's behavior
C. Coach the new team member to improve engagement with the team
D. Force the new team member to participate in activities that are considered easy
E. Facilitate an open discussion on all ideas and perspectives
Reporting the behavior to the project manager (option B) could be seen as escalating the issue prematurely, without first trying to resolve it within the team. Forcing participation in activities (option D) might lead to further discomfort and reluctance. Facilitating an open discussion on all ideas and perspectives (option E) is a good practice in general, but it doesn't specifically target the engagement of the new team member, which is the core issue here.
The team should first revisit their discussion on team behaviors and norms to ensure that the new team member understands the expectations and feel comfortable in participating in team discussions and decisions. The team should also coach the new team member to improve their engagement with the team by providing opportunities for them to share their ideas and perspectives, and by creating a safe and welcoming environment for them to do so. It is important to avoid forcing the new team member to participate in activities that are considered easy or reporting their behavior to the project manager without first attempting to address the issue within the team.
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