A company's CEO has just returned from a conference on the use of artificial intelligence (AI) and would like the project manager to implement this technology in the organization. What should the project manager do first?
A.
Start developing a business case
B.
Start a strength, weaknesses, opportunities and threats (SWOT)
I would go with A. Because, in order to do a SWOT analysis, you need an opportunity. Developing a business case is nothing but an opportunity and SWOT can follow it.
Typically the PM does not do a business cases. In this case, the PM needs to evaluate if AI is even fit for the project. SWOT would be a technique to determine that. Thoughts?
The best first step is to ensure a clear understanding of the opportunity and alignment with organizational goals. Here's an analysis of the options:
A. Start developing a business case
This is the correct choice. Developing a business case helps define the value AI can bring to the organization, aligns with strategic objectives, and assesses feasibility, risks, and benefits. It's crucial to start with this to ensure the initiative has a solid foundation.
B. Start a SWOT analysis
While SWOT is a useful strategic tool, it’s more appropriate once a clearer idea of the potential AI use cases and context has been established. It's not the best starting point.
The first step in implementing a new technology like artificial intelligence (AI) within an organization is to develop a business case. The business case will assess the feasibility, costs, benefits, and potential impact of introducing AI to the organization. It will also provide a rationale for why this investment is necessary and how it aligns with the organization’s strategic goals. A well-prepared business case can guide decision-making, help secure funding, and ensure that the CEO and other stakeholders have a clear understanding of the potential value and challenges associated with implementing AI.
While a SWOT analysis can be part of the business case, it should follow the initial decision to explore the implementation of AI. It’s more of an internal assessment tool rather than the starting point.
When a CEO wants to implement new technology like artificial intelligence in an organization, the project manager's first step should be to gather requirements from stakeholders (Option D). This involves understanding the specific needs, expectations, and concerns of all parties who will be affected by or have an interest in the AI implementation. This step is crucial for defining the scope of the project and ensuring that the solution aligns with the organization's strategic goals, operational needs, and the stakeholders' expectations. Engaging stakeholders early in the process helps in identifying potential challenges, opportunities, and requirements that may not be immediately obvious, and it lays the groundwork for a more targeted and effective implementation strategy.
Business Documents (Business Case and Benefit Management Plan) are the ones PM cannot develop or change.
Business Docs: + OPA + EEF = "Project Charter"
Project Charter contains a formal announcement of "who is PM".
Since a Business Case comes before the assignment of PM, 'A' is not a good choice.
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