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Exam PMP topic 1 question 61 discussion

Actual exam question from PMI's PMP
Question #: 61
Topic #: 1
[All PMP Questions]

A project manager has completed an assessment of the project team's performance. Some team members have performed poorly on their assigned tasks.
What should the project manager do?

  • A. Create a new standard performance measure based on project requirements
  • B. Develop different approaches based on team members' motivation and ability
  • C. Develop a standard approach to provide feedback to all team members
  • D. Provide intensive oversight to the team members who performed poorly
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️

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zul_n
Highly Voted 1 year, 4 months ago
Selected Answer: B
A. Create a new standard performance measure based on project requirements - the issue is on the team members, not the project B. Develop different approaches based on team members' motivation and ability - it seems the initial approaches didn't work for all, thus different approaches should be undertaken accordingly C. Develop a standard approach to provide feedback to all team members - One size fits all likely won't work D. Provide intensive oversight to the team members who performed poorly - sounds like a Micro-management approach
upvoted 14 times
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Kuzi
Highly Voted 1 year ago
Selected Answer: C
The correct answer is C. Developing a standard approach to provide feedback to all team members is the best way for a project manager to handle poor performance. It is essential for the project manager to have an open, honest, and transparent communication channel with team members, to discuss any performance concerns and provide feedback. The project manager should aim to identify the root cause of poor performance, provide appropriate training or coaching, and motivate team members to improve. The project manager should also create a performance improvement plan (PIP) with clear expectations and timelines to ensure the team member's performance is back on track. Creating a new standard performance measure or developing different approaches for motivation and ability may not address the root cause of the poor performance and may not be applicable to all team members. Providing intensive oversight may also create a negative work environment and affect team morale.
upvoted 8 times
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nzili
Most Recent 1 week, 6 days ago
B doesn't clarify the approaches and so C becomes a better choice.
upvoted 1 times
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Davard
3 months, 1 week ago
Selected Answer: C
ChatGPT 3.5 answers with C. In this situation, the best approach would likely be C. Developing a standard approach to provide feedback to all team members allows for consistency and fairness. It helps in setting expectations and providing constructive feedback to improve performance. This approach fosters a transparent and objective feedback mechanism for the entire team. Option B could also be considered, but it might be more effective to establish a standard approach first before tailoring it based on individual motivations and abilities. So, C is generally the recommended initial step.
upvoted 1 times
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Davard
3 months, 3 weeks ago
B. Develop different approaches based on team members' motivation and ability. Explanation: This option acknowledges the importance of understanding individual team members' motivation and ability levels. Tailoring approaches based on these factors can help address performance issues more effectively. It allows the project manager to provide targeted support, whether it's additional training, resources, or motivational strategies, to improve the performance of team members who may be struggling. This approach recognizes and responds to the unique needs of each team member rather than applying a one-size-fits-all solution.
upvoted 1 times
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BuviD
3 months, 4 weeks ago
Selected Answer: B
B. Develop different approaches based on team members' motivation and ability
upvoted 1 times
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SamT
7 months, 1 week ago
B comes later after the feedback as initial assessment has been done, so looks C “Develop a standard approach to provide feedback to all team members” comes first. Ans - C
upvoted 3 times
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Jamrock
8 months ago
Selected Answer: C
not confident in this answer, but standard seems normal to me. not aware of any info in PMBOK to refute one way or the other
upvoted 1 times
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TienHa
8 months, 2 weeks ago
Selected Answer: B
this question focus on how to gain member's performance, so create measure, provide feedback or oversight look like not working directly and maybe got preventive action. While gain performance by member's motivation and ability is the best choice.
upvoted 1 times
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Asakthi
8 months, 4 weeks ago
B.. different approach according his ability
upvoted 1 times
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SteAle
10 months, 1 week ago
Selected Answer: B
Not all team members are motivated or able to perform at the same level. By developing different approaches, the project manager can ensure that all team members receive the feedback they need to improve their performance
upvoted 2 times
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AlekhyaT
11 months ago
C. First identify root cause, then provide feed back and then comes supporting them by giving resources like training, motivation etc. So, feedback is first prior to motivation.
upvoted 2 times
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victory108
11 months, 2 weeks ago
Selected Answer: B
B. Develop different approaches based on team members' motivation and ability
upvoted 2 times
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Hung3102
1 year, 1 month ago
I choose B
upvoted 2 times
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terryp
1 year, 2 months ago
Selected Answer: C
Would go with C: Develop a standard approach
upvoted 3 times
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hary61
1 year, 3 months ago
Selected Answer: C
If some are poorly performing means others are ok. so why to change the development approach? i will go for C .Assessment feedback should be the first step
upvoted 5 times
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Ganzee
1 year, 4 months ago
D. Provide intensive oversight to the team members who performed poorly
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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