Exam PMP topic 1 question 659 discussion

Actual exam question from PMI's PMP

Question #: 659
Topic #: 1

A project manager is assigned to a multiyear project. During project execution, the customer delegates a new representative who contacts the project manager directly with a concern about their participation in status meetings. The representative wants to contact team members directly.

What should the project manager do next?

A. Send the new representative the approved project management and communications management plans.
B. Reach out to the customer directly for assistance in incorporating the new representative into the project management plan.
C. Meet with the new representative to determine their understanding of the project and address their concerns.
D. Meet with the project sponsor to discuss how to incorporate the new representative in the project.

Show Suggested Answer

Suggested Answer: C 🗳️

by PMPStudent at Dec. 14, 2022, 10:06 p.m.

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Only12go

7 months ago

Selected Answer: C

C. Meet with the new representative to determine their understanding of the project and address their concerns. By meeting with the new representative directly, the project manager can understand their perspective, clarify their role, set expectations, and ensure effective communication. This approach fosters collaboration and maintains the lines of communication open, ensuring alignment and understanding between all parties involved.

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victory108

7 months, 4 weeks ago

Selected Answer: C

C. Meet with the new representative to determine their understanding of the project and address their concerns

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zayn_1983

9 months ago

Selected Answer: D

D. new stakeholder, identify it in stakeholder register

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Thirukj

11 months, 3 weeks ago

Selected Answer: C

C is right

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ElshRote

1 year, 1 month ago

Selected Answer: C

While the customer's antics may be indicative of broader and deeper issues, it is important to meet with the new representative to determine their understanding of the project and address their concerns. In addition, the customer's antics portray insubordination and a smart PM must protect team members from such infiltrations which may pose distraction to the project.

upvoted 2 times

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PMPStudent

1 year, 5 months ago

Selected Answer: C

C is correct

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