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Exam PMP topic 1 question 407 discussion

Actual exam question from PMI's PMP

Question #: 407
Topic #: 1

A project manager receives a voicemail from a business analyst on the project team. The business analyst indicates that an internal stakeholder is upset that they were not included before the project began. The stakeholder is asking for an addition to the requirements traceability matrix.
What should the project manager do to improve the stakeholder relationship?

A. Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list.
B. Consult the project scope document to make sure the addition is in scope.
C. Engage the stakeholder to solicit more information before responding to the request.
D. Initiate a project change request so the change control board (CCB) can decide if it is in scope.

Show Suggested Answer

Suggested Answer: C 🗳️

by leo_gold at Dec. 20, 2022, 2:03 a.m.

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amali999

1 year ago

Selected Answer: C

A is wrong...they already the stakeholder

upvoted 2 times

segatarasov

10 months ago

but it is clearly written that "an internal stakeholder is upset that they were not included before the project began"

upvoted 1 times

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Lucky_Cindy

1 year, 2 months ago

Selected Answer: C

C. Engage the stakeholder to solicit more information before responding to the request.

upvoted 1 times

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Only12go

1 year, 2 months ago

Selected Answer: C

To improve the stakeholder relationship, especially when there is an indication that the stakeholder feels left out, it is essential to engage and communicate with the stakeholder directly. C. Engage the stakeholder to solicit more information before responding to the request. By directly engaging with the stakeholder, the project manager can better understand the stakeholder's concerns, needs, and expectations. This will provide an opportunity for the stakeholder to feel heard and valued, fostering a better relationship and improving collaboration. Once the project manager has a clear understanding of the request, they can then decide on the appropriate next steps, whether it be to update documents, initiate changes, or take other actions.

upvoted 3 times

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David983

1 year, 2 months ago

Selected Answer: C

I will go with C. Address the stakeholder interest very quickly will induce on stakeholder mindset change

upvoted 2 times

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victory108

1 year, 4 months ago

Selected Answer: C

C. Engage the stakeholder to solicit more information before responding to the request

upvoted 3 times

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kevzzz

1 year, 4 months ago

Selected Answer: C

Figure out the situation first by speaking with the stakeholder.

upvoted 2 times

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GinniSingh

1 year, 5 months ago

Selected Answer: C

"stakeholder is upset that they were not included before the project began" - means now they are already part of stkhdr list... so no A.. only C

upvoted 3 times

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leggoteam

1 year, 5 months ago

Selected Answer: C

Update before action, discuss before update

upvoted 2 times

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SteAle

1 year, 5 months ago

Selected Answer: C

The PM should gather information first. From the question, it looks like the stakeholder is already identified.

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symea

1 year, 7 months ago

Selected Answer: C

First understand the stakeholder's concern and then check the stakeholder engagement plan to see if the stakeholder is properly entered.

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emelba

1 year, 9 months ago

The answer is C, you must decide by yourself if is necessary this stakeholder or not, not just obey orders, you are the PM

upvoted 3 times

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sanjiiv

1 year, 9 months ago

Selected Answer: C

Can't be A since this stakeholder is already part of project stakeholder now.

upvoted 3 times

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Weslineo

1 year, 10 months ago

I think we need to engage the stakeholder first to know why he was omitted from the stakeholder list to find if truly he /she is met to be in the list,after that we update the stakeholder list.But first we must ENGAGE....

upvoted 4 times

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AndyTokyo608

1 year, 10 months ago

Selected Answer: A

I think answer is A

upvoted 3 times

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MBoo93

1 year, 11 months ago

Selected Answer: A

A, lest we shall forget this stakeholder again

upvoted 2 times

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James10

1 year, 11 months ago

My guess is A. Can anyone explain why it's not?

upvoted 1 times

Jamrock

1 year, 5 months ago

adding a stakeholder to a document does not improve a relationship. that is the key ask in the question. Maybe if question asked what should you do first as the question may have made A. correct.

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leo_gold

2 years ago

Selected Answer: A

I prefer A

upvoted 3 times

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