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Exam PMI-PBA topic 1 question 2 discussion

Actual exam question from PMI's PMI-PBA
Question #: 2
Topic #: 1
[All PMI-PBA Questions]

A business analyst has been asked to investigate a problem. This investigation will provide input towards developing a business case. The business analyst wants to first understand the company’s current business processes.
Which technique should the business analyst use?

  • A. MoSCoW
  • B. RACI matrix
  • C. Observation
  • D. User stories
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Suggested Answer: C 🗳️
by Proctored_Expert at Dec. 21, 2022, 12:25 a.m.

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Proctored_Expert
1 year, 1 month ago
Selected Answer: C
Observation is a technique that involves actively watching and documenting the activities and processes of a business or organization in order to understand how they operate and to identify any areas for improvement. This technique can be particularly useful for a business analyst who is trying to understand the company's current business processes, as it allows them to see firsthand how work is being done and to identify any potential bottlenecks or inefficiencies.
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