Exam PMI-PBA topic 1 question 4 discussion

Actual exam question from PMI's PMI-PBA

Question #: 4
Topic #: 1

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.
What step should the business analyst take next?

A. Identify testing resources to support the implementation.
B. Request information on the current ordering process and compare it with other companies.
C. Select the software to implement and start working with the technical resources.
D. Schedule a requirements gathering sessions with the manager of the ordering department.

Show Suggested Answer

Suggested Answer: D 🗳️

by Proctored_Expert at Dec. 21, 2022, 12:27 a.m.

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Linh99

6 months, 2 weeks ago

the answer B will be correct and same approach with D, if it is without the following sentence "and compare it with other company". I think we must understand and be clear all current process before moving to next steps.

upvoted 1 times

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AlphaD

2 years ago

I thought B could be a better answer because you must understand the current process first.

upvoted 3 times

AnkushSalvi

1 year, 11 months ago

True i feel that too.

upvoted 1 times

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Proctored_Expert

2 years, 5 months ago

Selected Answer: D

D. Schedule a requirements gathering session with the manager of the ordering department In this situation, the business analyst should take the step of scheduling a requirements gathering session with the manager of the ordering department to gather more information about the current ordering process and the problems that are being encountered. This session should be focused on understanding the needs and objectives of the ordering department, as well as the specific challenges and pain points that they are experiencing with the current process.

upvoted 4 times

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