Exam PMI-PBA topic 1 question 16 discussion

Actual exam question from PMI's PMI-PBA

Question #: 16
Topic #: 1

A national company with offices in every state in the country has deployed a solution to allow employees to view their health benefits online. The business analyst on the project team is validating solution results to assess whether or not the solution has achieved the desired business result.
Which is the best technique to gather information from employees regarding their satisfaction with the solution?

A. Survey
B. Organization modeling
C. Focus groups
D. Interface analysis

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Suggested Answer: A 🗳️

by Proctored_Expert at Dec. 21, 2022, 12:48 a.m.

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Proctored_Expert

1 year, 1 month ago

Selected Answer: A

The best technique to gather information from employees regarding their satisfaction with the solution is a survey. A survey is a tool that can be used to gather information from a large number of people quickly and efficiently. Surveys can be conducted online, by phone, or in person, and they typically involve asking a series of questions to gather information about a particular topic. Surveys can be used to gather a wide range of information, including opinions, attitudes, and experiences. In this case, a survey would be an effective tool for gathering information from employees about their satisfaction with the solution. It would allow the business analyst to gather feedback from a large number of employees quickly and efficiently, and it would provide a quantitative measure of employee satisfaction.

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