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This is focused on end users. The team can’t share knowledge to all the end users so it best a detailed user guide is provided for the end users. I choose D.
The Project Manager should ensure that knowledge is transferred to the operations team to ensure good support is provided to the end users. This will help the operations team to understand the project and its requirements and provide better support to the end users.
D. This option directly focuses on providing support to end users by ensuring they have access to comprehensive documentation that guides them through using the product or system effectively.
Ans D
Question is asking how does project manager ensure good user support. Question is not about how best the transition need to happen to operations. So answer is the last one D
Given the choices and understanding the importance of sustainability and equipping the operations team for long-term support:
C. Ensure that knowledge is transferred to the operations team.
This option ensures that the operations team has the knowledge and skills they need to support end users effectively, without overly relying on the project team in the long run.
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:-P funny how people miss that part. and others dont but also dont confirm which ones.
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