An agile team member from a cross-functional team has been unable to complete assignments due to tasks assigned by the functional manager. What should the scrum master do?
A.
Dismiss the team member
B.
Discuss the situation with the functional manager
C.
Report the functional manager to the project sponsor
D.
Demand that the functional manager respect the project charter
Option B.
As per Agile principles, the scrum master should act as a servant leader and facilitate communication between the cross-functional team and external parties such as the functional manager. The scrum master should discuss the situation with the functional manager and find a solution that allows the team member to complete their assignments while also fulfilling their responsibilities to the functional manager. Dismissing the team member or reporting the functional manager to the project sponsor are not appropriate or effective solutions. Additionally, demanding that the functional manager respect the project charter may not be feasible or productive without first understanding the root cause of the issue.
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