Exam PMP topic 1 question 309 discussion

Actual exam question from PMI's PMP

Question #: 309
Topic #: 1

Some of the team members who are working on a new software tool are in a public space, arguing over a new feature being coded instead of completing the coding.
How should the project manager handle this situation and get the team to complete the task?

A. Contact the human resources (HR) department to tell them there is an argument in a public space and that they need to intervene immediately.
B. Engage in the conversation in the public space by telling them the expectations of the feature and advise them to return to their workspace.
C. Listen to the argument from a nearby location to understand the situation, then offer insight into the features when the team is calm.
D. Bring the team members to the meeting room to discuss the new feature and to reach a common understanding of the necessary coding.

Show Suggested Answer

Suggested Answer: D 🗳️

by Kesavaperumal at Feb. 11, 2023, 5:04 a.m.

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koffeebrown

3 months, 1 week ago

Selected Answer: D

Because C seems a bit like being a stalker.

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wd995

1 year, 1 month ago

C : It's important to understand what they're discussing first, rather than intervening immediately when your team members are arguing in public. Wait until your team members' emotions calm down, and give them insight into the function from an objective point of view. This helps team members understand their opinions and re-check their project objectives.

upvoted 1 times

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