At the completion of an upgrade, the command used to send phonehome logs is purearray phonehome --send-today.
This command is consistently mentioned in the sources as part of upgrade procedures, whether as a preparatory step before controller removal or as a post-upgrade verification step to send the latest logs. For instance, during an upgrade from FlashArray//XR2 or //XR3 to FlashArray//XR4, after verifying both new controllers are online and in a ready state, and have completed an I/O balance check, the instruction is to run purearray phonehome --send-today if phonehome is enabled. Similarly, for upgrades to FlashArray//XL, this command is used as part of the preparation for controller removal.
It's noted that this command "might take 30 or more minutes depending on network speed and customer log size".
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
5b0296b
1 month agocarico1980
1 month ago