A Riverbed support case requires system dumps and\or TCP dumps to be generated and uploaded to the Riverbed support site. What is required in order to do this from the SteelCentral Controller for SteelHead (SCC)?
A.
RiOS version 8.5 and above
B.
An established management connection to the relevant SteelHead
Suggested Answer:A🗳️
How to upload a system dump (sysdump) and other files to Riverbed Support. Starting in RiOS 8.5.0, you may upload sysdump and tcpdump files directly from their respective pages in the Steelhead web interface. After creating the file, simply expand the filename entry and enter the Support case number. The Steelhead will connect using the FTP protocol to ftp.riverbed.com and upload a copy renamed to include the case number. References: http://supportkb.riverbed.com/support/index?page=content&id=S13970
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