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Exam ADM-201 topic 1 question 1101 discussion

Actual exam question from Salesforce's ADM-201
Question #: 1101
Topic #: 1
[All ADM-201 Questions]

Ursa Major Solar has the following environment and requirements:
✑ Critical, high-priority accounts have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.
✑ The Sales Manager wants to prevent these accounts from being inadvertently contacted more than once on the same day.
✑ The Sales Manager wants to report on various customer interactions.
How should the Administrator fulfill these requirements?

  • A. Log a separate Task, Call, or Activity on the Account.
  • B. Enter comments into the Notes section on the Account.
  • C. Log a case on the Account.
  • D. Post customer interactions in Chatter on the Account.
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Suggested Answer: A 🗳️
by gandhih at March 10, 2023, 8:24 a.m.

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gandhih
7 months, 4 weeks ago
For Customer Interactions, shouldn't D option also be selected? it seems to be right
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