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Exam Certified Business Analyst topic 1 question 65 discussion

Actual exam question from Salesforce's Certified Business Analyst

Question #: 65
Topic #: 1

[All Certified Business Analyst Questions]

Universal Containers wants to build a simple activity capture process for leads. One of the objectives is to minimize technical debt and inherit new features of the Salesforce Platform in future releases.
What should the business analyst recommend to meet the requirements?

A. Standard object for activity capture, Screen Flow user interface
B. Standard object for activity capture, custom Lightning Web Component user interface
C. Custom object for activity capture, custom Lightning Web Component user interface

Show Suggested Answer

Suggested Answer: A 🗳️

by SFRR at March 19, 2023, 5:17 p.m.

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SFRR

Highly Voted 1 year, 8 months ago

ChatGTP also said B, but I think A is the correct awnser here? Minimizing technical debt requirement means screenflows seems more appropiate then LWC.

upvoted 5 times

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beansnrice

Most Recent 8 months, 1 week ago

Selected Answer: A

I believe it to be "A. Standard object for activity capture, Screen Flow user interface" as well: https://trailhead.salesforce.com/content/learn/modules/flow-basics/get-started-with-flows

upvoted 1 times

beansnrice

8 months, 1 week ago

Also, per cGPT breaking it down with the TH source I shared above vs referenced SFBen link referenced in this disc: Objective: Universal Containers wants to build a simple activity capture process for leads while minimizing technical debt and ensuring future scalability and compatibility with new Salesforce Platform features.

upvoted 1 times

beansnrice

8 months, 1 week ago

Option A suggests using a standard object for activity capture, which aligns with the objective of minimizing technical debt. Using Screen Flows for the user interface can provide a simple and intuitive way for users to capture activities without requiring custom development. Additionally, leveraging standard objects ensures compatibility with future Salesforce Platform features.

upvoted 1 times

beansnrice

8 months, 1 week ago

- Option B also recommends using a standard object for activity capture, which is beneficial for minimizing technical debt. However, it suggests a custom Lightning Web Component user interface instead of Screen Flows. While Lightning Web Components offer flexibility and customization options, they may introduce additional complexity and maintenance overhead, potentially increasing technical debt.

upvoted 1 times

beansnrice

8 months, 1 week ago

Option C suggests using a custom object for activity capture, which may not align well with the objective of minimizing technical debt. Custom objects require more development effort and may not leverage the built-in functionalities and optimizations available with standard objects. Additionally, using custom Lightning Web Component user interfaces introduces further customization and potential technical debt. Based on the evaluation, Option A: Standard object for activity capture, Screen Flow user interface appears to be the most suitable recommendation as it aligns well with the objective of minimizing technical debt while providing a simple and scalable solution using standard Salesforce features. Therefore, Option A is the correct choice.

upvoted 1 times

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sfreesway

10 months, 2 weeks ago

Selected Answer: A

A is correct

upvoted 2 times

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Lopeta

1 year, 4 months ago

Selected Answer: A

A. Standard object for activity capture, Screen Flow user interface

upvoted 3 times

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lELEZ

1 year, 5 months ago

I also thought it was A but, this article says Technical debt results from choosing an easy solution. https://www.salesforceben.com/salesforce-technical-debt/#:~:text=is%20everyone's%20problem.-,What%20Is%20Salesforce%20Technical%20Debt%3F,would%20take%20longer%20to%20develop. Based on that choosing option A seems to be the easier one. ChatGTP could be accurate.

upvoted 1 times

BlackHorse

1 year, 4 months ago

@IELEZ the article above rightly says '..choosing an easy solution..." which in this case is Screen Flow not what ChatGPT suggests. Hence A is correct.

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