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Exam Certified Advanced Administrator topic 1 question 141 discussion

Actual exam question from Salesforce's Certified Advanced Administrator
Question #: 141
Topic #: 1
[All Certified Advanced Administrator Questions]

AW Computing has implemented the Contacts to Multiple Accounts functionality. Users should be able to distinguish between contacts and related contacts.

What should the administrator do to configure the account page layout?

  • A. Display the contacts related list and add the related field.
  • B. Display both the contacts and the related contacts related lists.
  • C. Display the related contacts related list and add the direct field.
  • D. Display the related accounts related list on the page layout.
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Suggested Answer: C 🗳️

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Joel31113
Highly Voted 9 months, 4 weeks ago
Selected Answer: C
https://help.salesforce.com/s/articleView?id=sf.shared_contacts_set_up.htm&type=5 Look at point 6 (and the Tip)
upvoted 5 times
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jakoben
Most Recent 8 months, 2 weeks ago
Selected Answer: B
Option B is the most suitable option as it displays both the contacts and related contacts related lists, allowing users to easily distinguish between the two.
upvoted 2 times
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tMana
10 months, 3 weeks ago
To configure the account page layout to distinguish between contacts and related contacts, the administrator should: B. Display both the contacts and the related contacts related lists. The Contacts to Multiple Accounts functionality allows contacts to be related to multiple accounts. When this functionality is enabled, two related lists appear on the account page layout: Contacts and Related Contacts. The Contacts related list displays the contacts that are directly related to the account, while the Related Contacts related list displays the contacts that are related to the account indirectly through other accounts. By displaying both the Contacts and Related Contacts related lists on the page layout, users can easily distinguish between contacts that are directly related to the account and contacts that are related to the account through other accounts.
upvoted 2 times
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