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Exam Certified Advanced Administrator topic 1 question 180 discussion

Actual exam question from Salesforce's Certified Advanced Administrator
Question #: 180
Topic #: 1
[All Certified Advanced Administrator Questions]

An administrator has been tasked with creating a new custom field on the Account object called Government Number. The compliance department has determined that this field contains sensitive information and needs to be encrypted using Classic Encryption.

How will this impact users when reading, editing, or reporting on Accounts?

  • A. Encrypted fields are unable to be used in report criteria or list views filters.
  • B. Users will need the View Encrypted Data permission to edit the field.
  • C. Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.
  • D. Encrypted fields can be added to a list view and rule filters.
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Suggested Answer: A 🗳️

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tMana
7 months, 3 weeks ago
When a custom field is encrypted using Classic Encryption, users will experience some changes in how they can read, edit, or report on accounts. Option A is correct - encrypted fields cannot be used in report criteria or list view filters. This is because Salesforce cannot filter data when it is encrypted, so the data must be decrypted before any filtering can occur. Option B is incorrect - the View Encrypted Data permission is not needed to edit an encrypted field. Users with the appropriate level of access and permissions can edit encrypted fields just like any other field. Option C is incorrect - users with the View Encrypted Data permission can see the contents of encrypted fields, but only if they have read access to the field. Field-level security settings will still apply, so if a user does not have read access to the field, they will not be able to view it, even with the View Encrypted Data permission. Option D is also incorrect - encrypted fields cannot be added to list views or rule filters because Salesforce cannot filter on encrypted data.
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