Exam CRT-450 topic 1 question 276 discussion

Actual exam question from Salesforce's CRT-450

Question #: 276
Topic #: 1

Universal Containers uses Service Cloud with a custom field, Stage__c, on the Case object.

Management wants to send a follow-up email reminder 6 hours after the Stage__c field is set to "Waiting on Customer". The Salesforce Administrator wants to ensure the solution used is bulk safe.

Which automation tool should a developer recommend to meet these business requirements?

A. Record-Triggered Flow
B. Entitlement Process
C. Einstein Next Best Action
D. Scheduled Flow

Show Suggested Answer

Suggested Answer: AD 🗳️

by DonAldos at March 28, 2023, 9:16 p.m.

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irina_735

8 months, 4 weeks ago

Selected Answer: A

Schedule-triggered flows can run once, daily, or weekly, but wee neet to run 6 hours after

upvoted 2 times

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ReelRay202

1 year ago

This answer should be A, Record-Triggered because those have an optional scheduled asynchronous path you can easily add to schedule later automation such as the email.in fact you can add multiple paths that fire based on any date/datetime field on the sObject that triggered the flow Scheduled path won't allow you to send email for each record 6 hours after each record's field changes. It'll email all of them 6 hours after the flow runs

upvoted 2 times

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DonAldos

1 year, 2 months ago

Selected Answer: D

Should be choose one answer

upvoted 1 times

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