Exam Certified Advanced Administrator topic 1 question 200 discussion

Actual exam question from Salesforce's Certified Advanced Administrator

Question #: 200
Topic #: 1

[All Certified Advanced Administrator Questions]

Sales reps at AW Computing have been reporting that contact phone numbers sometimes revert back to an old value after being updated.

What should the administrator do to resolve this issue?

A. Schedule Apex jobs.
B. Delete all workflow rules.
C. Consolidate automation tools.
D. Add an invocable process.

Show Suggested Answer

Suggested Answer: D 🗳️

by tMana at March 28, 2023, 9:21 p.m.

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Joel31113

7 months ago

Selected Answer: C

I think it's C. Usually, if this is happening, there's a conflict with automations. https://blog.internetcreations.com/2020/04/why-you-should-consider-process-builder-consolidation/#.ZEUqwS8w0UE

upvoted 2 times

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C:To resolve this issue, the administrator should investigate the automation processes that may be causing the phone number field to revert back to an old value. Some possibilities to consider include workflow rules, process builder flows, and triggers. Once the culprit process has been identified, the administrator can make any necessary changes or updates to prevent the issue from occurring. So, the answer would be to "Consolidate automation tools."

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